KPIs

Key Performance Indicators (KPIs) help an organization define and measure progress toward organizational goals. Within the model, KPIs only apply to Activities. An example of a KPI is cancellation rate.

To add a KPI:

1. Right click on the Activity for which you want to specify KPIs.
2. Select Add KPI from the menu.
3. In the Outline view, a new indicator will be listed (Indicator1, Indicator2, etc.). Select the indicator for which you want to specify values.
4. In the Properties view, enter the values for the KPI.

You can also add KPIs just using the Outline view.

KPI properties

A Business Analyst may choose to enter only the name and description for a KPI and leave the Target Value and Expression fields to be completed by an Information Technology specialist.

Tree Item	Name	Description
General	Name	Identifies the performance indicator.
	Target Value	Indicates how the indicator will be measured. Can be a string or use operators.
	Expression	Can enter a string (results will be numeric) or enter Java code.
Description	Description	A text description of the KPI and how it will be measured.