ActiveVOS Inbox Help
A task goes through stages as you take different actions on it.
Here is a list of actions you can take before completing a task, and what results from them:
Claim
You can claim a task to start it. When you claim a task, it becomes unavailable for other users to work on or see it in their Inbox. When you start a task, all of the task work options are enabled, as described in Working with a Work Item, Attachments and Comments.
Release
If you claim a task, you can release it, meaning you will not complete the work on it. The task returns to unclaimed status and is available for any user in the group to claim it. The task reappears in other users’ Inboxes when they refresh their view.
Assign
This is an administrator-only action. For details, see Assigning a Task to Another User.
Set Priority
You can change the priority of a task after you claim it. The highest priority is zero. You can assign any non-negative number (0,1,2, etc.) to lower or raise the priority.
Skip
Skip the task, meaning it will not be completed. The task definition must contain a “skippable” value or else this option is unavailable.
Suspend
The task goes to suspended state; however, deadlines still execute.
Resume
Available if a task is in a suspended state.
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